Frequently Asked Questions
Find answers to common questions about our roasts and services
How soon is my coffee shipped after roasting?
To ensure peak freshness, we roast in small batches and typically ship within 24-48 hours of roasting.
Do you offer whole bean or ground coffee?
We offer both. You can select 'Whole Bean' for maximum freshness or choose a grind size tailored to your brewing method, such as Drip, Espresso, or French Press.
How should I store my coffee beans?
Store your beans in a cool, dark place in an airtight container. Avoid refrigeration or freezing, as moisture can compromise the flavor profile.
Are your coffee beans ethically sourced?
Yes, we prioritize Direct Trade relationships and ensure our farmers are paid well above Fair Trade standards to support sustainable quality.
Can I modify or cancel my subscription?
Absolutely. You can pause, skip, or cancel your coffee subscription at any time through your account dashboard.
Do you ship internationally?
Currently, we ship to all 50 U.S. states and Canada. We are working on expanding our international shipping options soon.